Privacy Policy

1. Controller

The controller responsible for processing personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Peter Richter
Berliner Allee 118
13088 Berlin
Germany

Phone: 0179 7138211
Email: info@reikimeisterberlin.de

No data protection officer has been appointed.

2. General information on data processing

The protection of your personal data is important to us. Personal data means any information relating to an identified or identifiable natural person.

Providing your personal data is generally neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide personal data. Where individual data is required for an enquiry or appointment booking, we will point this out.

3. Provision of the website and server log files

You can generally visit our website without actively providing personal data.

Whenever you access our website, our hosting provider processes technically necessary data transmitted by your browser. This may include, in particular:

  • IP address
  • Date and time of access
  • Page or file accessed
  • Amount of data transferred
  • Referrer URL
  • Browser and operating system used
  • Name of the internet service provider
  • Status messages and technical log data

The processing takes place in order to provide the website securely from a technical perspective, analyse errors, defend against attacks and ensure uninterrupted operation.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure, stable and functional provision of our website.

Log file data is deleted as soon as it is no longer required for the purposes stated above. Data may be stored for a longer period where this is necessary to investigate or defend against security incidents.

We use a hosting service provider as a data processor for the hosting and technical provision of the website.

4. Contact by email, telephone or contact form

When you contact us by email, telephone or via the contact form, we process the data you provide in order to handle and respond to your enquiry.

This may include, in particular:

  • Name
  • Email address
  • Telephone number, where provided
  • Content of your message
  • Date and time of your enquiry

Where your enquiry relates to the conclusion or performance of a contract, processing is carried out on the basis of Article 6(1)(b) GDPR.

In all other cases, processing is carried out on the basis of Article 6(1)(f) GDPR. Our legitimate interest is to process your enquiry and communicate with you.

Please do not submit special categories of personal data through the contact form, in particular detailed information about health complaints, diagnoses or medical treatments.

Your data will be deleted as soon as your enquiry has been fully processed and no statutory retention obligations prevent deletion.

5. Cookies and similar technologies

Our website uses technically necessary cookies and similar technologies. These are required in order to provide the website securely and functionally.

Technically necessary cookies may, for example, be used to:

  • Store your cookie selection
  • Protect the website from misuse
  • Provide essential website functions

The storage of information on your device or access to it through technically necessary cookies is based on Section 25(2) TDDDG. Personal data is processed on the basis of Article 6(1)(f) GDPR.

We only use cookies for analytics, statistics or marketing purposes with your consent. Consent is obtained through the cookie banner used on this website.

You can change or withdraw your consent at any time with effect for the future using the “Cookie Settings” link in the website footer.

For non-essential cookies and comparable technologies, freely given, informed and revocable consent is required.

6. Google Tag Manager

We use Google Tag Manager provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is used to manage and deploy website tags, for example for analytics or marketing services. Google Tag Manager itself generally does not create user profiles or set its own cookies. However, it may process technical data, in particular your IP address.

Analytics and marketing tags are only triggered through Google Tag Manager where you have given your consent in the cookie banner.

The legal basis for processing is your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as information is stored on or read from your device.

A transfer of data to the United States cannot be ruled out. Information on Google’s data processing can be found in Google’s Privacy Policy.

7. Google Analytics 4

Where you have given your consent, we use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics helps us understand how visitors use our website. This allows us to improve content, technical functions and user navigation.

The following data may be processed in particular:

  • Pages accessed
  • Clicks and interactions
  • Time spent on the website
  • Approximate location based on IP address
  • Browser type and operating system
  • Device type
  • Referrer URL
  • Date and time of the visit
  • Technical identifiers, cookies or comparable technologies

Google Analytics 4 does not process IP addresses as permanently stored analytics information. Processing takes place solely with your consent.

The legal basis is Article 6(1)(a) GDPR and Section 25(1) TDDDG.

The retention period is determined by the retention settings configured in our Google Analytics account. You can withdraw your consent at any time through the cookie settings.

Personal data may be transferred to the United States. Google processes data in accordance with its own privacy policies and may link data with further information depending on account and browser settings.

8. Google Ads conversion tracking

Where you have given your consent, we use Google Ads conversion tracking provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads conversion tracking enables us to determine whether visitors complete a desired action on our website after clicking on a Google ad, for example submitting a contact enquiry.

Cookies or comparable technologies may be used, and the following data may be processed in particular:

  • Click on a Google ad
  • Visits to specific pages
  • Completion of a conversion
  • Technical device and browser data
  • IP address
  • Time of use

We generally receive statistical evaluations and no information that allows individual persons to be directly identified.

The legal basis is your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG.

You can withdraw your consent at any time through the cookie settings.

A transfer of data to the United States cannot be ruled out.

9. Google reCAPTCHA

To protect our contact form from automated entries and spam, we use Google reCAPTCHA provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google reCAPTCHA checks whether an entry is made by a natural person or automatically. The following data may be transmitted to Google in particular:

  • IP address
  • Website accessed
  • Date and time
  • Browser and device data
  • Mouse movements or other interactions
  • Cookies or comparable technologies
  • Where applicable, information from an existing Google account

Processing serves to protect our website and contact form against spam, misuse and automated attacks.

Google reCAPTCHA is only loaded after you have given your consent through the cookie banner.

The legal basis is your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG.

You can withdraw your consent at any time through the cookie settings. Without consent, the contact form may not be available or may only be available to a limited extent.

A transfer of data to the United States cannot be ruled out.

10. Recipients of personal data

Personal data is only disclosed where this is necessary to provide the website, process your enquiry, carry out technical administration or fulfil legal obligations.

Recipients may include, in particular:

  • Hosting and IT service providers
  • Providers of analytics and marketing services, where you have given your consent
  • Google Ireland Limited and, where applicable, affiliated Google companies
  • Authorities or other bodies where there is a legal obligation

Where necessary, agreements in accordance with Article 28 GDPR are concluded with data processors.

11. Data transfers to third countries

When using Google services, personal data may be transferred to countries outside the European Union or the European Economic Area, in particular to the United States.

Where data is transferred to a third country, this takes place only in compliance with legal requirements. Google may use appropriate safeguards for this purpose, including adequacy decisions or standard contractual clauses.

12. Retention period

We only store personal data for as long as necessary for the relevant purpose.

Data from contact enquiries is deleted once the enquiry has been fully processed and no statutory retention obligations prevent deletion.

Data processed in connection with a contractual relationship is stored for the duration of the contractual relationship and beyond this period in accordance with statutory retention requirements, in particular commercial and tax law requirements.

Data from analytics and marketing services is stored in accordance with the relevant settings and the information provided by the service providers used.

13. Your rights

Subject to the legal requirements, you have the following rights:

  • Right of access pursuant to Article 15 GDPR
  • Right to rectification pursuant to Article 16 GDPR
  • Right to erasure pursuant to Article 17 GDPR
  • Right to restriction of processing pursuant to Article 18 GDPR
  • Right to data portability pursuant to Article 20 GDPR
  • Right to object pursuant to Article 21 GDPR
  • Right to withdraw consent pursuant to Article 7(3) GDPR

You may withdraw any consent you have given at any time with effect for the future. The lawfulness of processing carried out before withdrawal remains unaffected.

Where the processing of your data is based on Article 6(1)(f) GDPR, you have the right to object to such processing at any time for reasons relating to your particular situation.

To exercise your rights, simply send a message to:

info@reikimeisterberlin.de

14. Right to lodge a complaint with a supervisory authority

In accordance with Article 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data is unlawful.

The supervisory authority responsible for us is:

Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstraße 219
10969 Berlin
Germany

Phone: +49 30 13889-0
Email: mailbox@datenschutz-berlin.de

The Berlin data protection supervisory authority remains reachable under this name and address.

15. Currency and amendments to this Privacy Policy

We reserve the right to amend this Privacy Policy where legal requirements, technical functions or the processing of personal data on this website change.

Last updated: 29 June 2026